Terms and Conditions of Sale
Welcome to the official TENNÉ website, owned by MANTS srl, VAT no. 04629230618. Before making a purchase on our e-commerce platform, please read carefully the following terms and conditions, which govern the use of the site and the conclusion of sales contracts.

1. Seller Information
MANTS srl, registered office at Viale Sant’Alfonso 7, 82015 Durazzano (BN), Italy, VAT no. IT04629230618, registered with the Company Register of Benevento, email info@mants.it.

2. Purchase Process
Users can select desired products, add them to the cart and proceed with payment following on-screen instructions. The sales contract is concluded upon receipt of an order confirmation email from MANTS srl.

3. Prices and Payments
All prices shown on the site are VAT-inclusive and expressed in Euro (EUR). Accepted payment methods are credit cards, PayPal. Payment details will be provided at checkout.

4. Delivery and Shipping
Delivery times and methods will be indicated during ordering and confirmed in the confirmation email. Shipping costs are notified in advance and may vary depending on destination.

5. Right of Withdrawal
Consumers have the right to withdraw from the contract within 14 days from product receipt without providing any reason as per Consumer Code. See the "Right of Withdrawal" section for details on how to exercise this right.

6. Warranties and Returns
All products comply with the applicable safety and quality regulations (EU Regulation 2023/988). Any defects or non-conformities must be reported within the statutory warranty period.

7. Privacy and Data Processing
Personal data will be processed in compliance with Regulation (EU) 2016/679 (GDPR) and applicable European regulations. See the full privacy policy on the website for details.

8. Accessibility
In compliance with EU Directive 2019/882 and the corresponding Italian decree, the website is designed to be accessible to people with disabilities, ensuring an inclusive shopping experience.

9. Dispute Resolution
In case of disputes, MANTS srl commits to amicable resolution. Since March 2025, reference to the ODR platform is no longer mandatory; alternative resolution tools compliant with EU law will be provided.

10. Changes to the Terms
MANTS srl reserves the right to modify these terms and conditions at any time by publishing the updated version on the website. Users are responsible for checking this section regularly.